Customer Service Manager
Transaction Network ServicesJob Description
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!
Overview
As an integral member of the team in France, the candidate will report to the Regional Technical Manager, acting as a liaison to customers dealing with any concerns relating to delivery or support of their service.Responsibilities
Ensuring that the customers’ service is fully understood within all business departments. There will be a requirement to become familiar with all customer solutions and ensure that all customer documentation is up to date and distributed correctly.
Working closely with the Service Delivery teams to ensure that the customer is well informed of project progress and delivery milestones.
Working closely with Network Operations team to provide proactive and reactive assistance to a diverse range of ...
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