Customer Service Manager

Company: Germaxco Shipping Agencies Pte Ltd

Location: Joo Koon, Singapore

Key Benefits:

• Flexible work arrangements, including hybrid options
• Opportunities for continuous learning and career advancement
• Tailored leadership training and exposure to managerial responsibilities
• Unique employee benefits, including additional monthly leave benefits

Job Summary:

Germaxco Shipping Agencies Pte Ltd is seeking an Manager for our Customer Service department to join our dynamic team in Singapore. As an essential part of our operations, the Customer Service team plays a crucial role in ensuring seamless freight forwarding and logistics workflows for our valued clients. The primary responsibility of the Manager is to uphold customer satisfaction by achieving key performance indicators (KPIs) and success factors with the support of the team.

Key Responsibilities:

• Drive a 'Customer First' initiative by impl...