Customer Service Mandarin

Customer Service Executive (Mandarin – Spoken Only & English) – Airlines Project

January 2026 Intake

Job Description:

We are hiring Customer Service Executives to support an Airlines project. The role involves handling customer inquiries and providing quality service through voice and/or non-voice channels.

Intake Date: 21st January 2026 Intake

Key Responsibilities:

• Handle inbound customer inquiries related to airline services
• Communicate effectively in Mandarin (spoken only) and English
• Provide accurate information and resolve customer issues professionally
• Maintain proper documentation of customer interactions
• Meet service quality and KPI requirements

Job Requirements:

• Mandarin: spoken proficiency only
• English: good communication spoken & written
• SPM passed (certificate required)
• Fresh graduates are welcome to apply
• Willing to work full-t...