Customer Service – Non Insurance Accounts (with Industry Experience)

The Customer Service Representative (CSR) provides excellent customer service

support in accordance with the defined scope of work and service level agreements

(SLAs). This role involves ensuring high-quality interactions with customers, meeting

quantitative performance standards, and resolving inquiries in a timely and professional manner.

Requirements

• Open to college undergraduates or graduates with at least 1 year experience in financial, healthcare, or insurance sectors
• Strong communication skills (verbal and written)
• Willing to work shifting schedules, including holidays, as required

Key Skills & Attributes

• Customer-focused mindset
• Problem-solving abilities
• Professional attitude and adaptability
• Ability to meet performance and quality standards consistently