Customer Service Officer 1

NETS Malaysia was established in 1997 to provide financial market infrastructure solutions to local and overseas financial institutions and corporate clients. This includes building payments, clearing and settlement systems as well as delivering financial service innovations in Malaysia. With a unique synergy of software development, operational and project management expertise, NETS Malaysia aims to provide leading-edge, multi-currency, domestic and cross-border funds transfer and processing capabilities to banks and businesses. In addition, NETS Malaysia also provides software development and shared back-office services to the entities under NETS.

The NETS Customer Service Team operates daily from 9am to 6pm and serves as the primary contact point for customers seeking assistance with our products and services.

As part of this team, the Customer Service Officer plays a key role in providing prompt, professional, and high‑quality support across various communicati...