Customer Service Officer

* Unique, hands-on role in nature – combine customer service with working across iconic park locations, including delivering guided Garden Tour Bus experiences
* Career development opportunity – build your skills in visitor engagement, park operations, and community interaction within a government organisation
* Diverse and meaningful work – no two days are the same, from front-line service to supporting park operations and enhancing visitor experiences

About the role
Working across either the Dandenong Ranges Botanic Garden or William Ricketts Sanctuary, you will build a strong knowledge of the local parks to enhance visitor engagement and deliver meaningful experiences. When rostered at the Botanic Garden, you will also drive the Garden Tour Bus and provide engaging commentary to visitors, adding a unique and interactive element to the role.
This position offers the opportunity to contribute to continuous improvement by identifying ways to enhan...