Customer Service Officer

Job Description

On behalf of a global manufacturing company, Reo Group Adelaide are seeking a Customer Service Officer.  This company are experiencing strong growth, and have exceptional leaders operating the business.  

As a Customer Service Officer, you will be a genuine all-rounder — the go-to person who keeps the wheels turning behind the scenes. If you love variety, thrive on fast-paced days, and enjoy being the connection between customers, sales, and service — this role is for you!

What You’ll Do
This is a true multi-tasking role, where you’ll be:

• Supporting the sales team with day-to-day operations
• Answering inbound sales calls and processing customer orders
• Handling ETA requests and stock level checks
• Managing warranty support, repairs, and maintenance coordination
• Communicating with customers across multiple channels
• Entering and tracking info using an E...