Customer Service Officer

Company: IIQAF Group

Location: Dubai, UAE

Industry: Healthcare / Hospital

Salary: AED 7,500 – AED 8,500 per month

Job Type: Full-Time

Job Overview

IIQAF Group is seeking a professional and customer-focused Customer Service Officer in Dubai to provide exceptional support to patients, visitors, and healthcare clients. The ideal candidate will have experience in customer service, patient relations, appointment coordination, healthcare administration, front office operations, and complaint resolution.

Key Responsibilities

• Deliver outstanding customer service and patient support in a healthcare environment
• Handle patient inquiries, appointments, registrations, and service requests
• Assist patients with hospital procedures, documentation, and healthcare services
• Coordinate with doctors, nurses, and administrative departments
• Ma...