Customer Service Officer

About Us

Headquartered and listed in Singapore in 2021, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold.  As at 5 November 2025, CLI had S$120 billion of funds under management. CLI holds stakes in eight listed real estate investment trusts and a suite of private real asset vehicles that invest in demographics, disruption and digitalisation-theme strategies. Its diversified real asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage, data centres and private credit.

Job Description

Support customer requests and enquiries
- Provide timely and accurate information and clarification for customer queries
- Answer inbound customer service calls and make outbound calls
- Address customer issues or compliants and determine appropriate course of action for effective resolution
- Document details of customer communication
- Ensure quali...