Customer Service Officer (Kranji)

Industry: Hospitality
Staff transport provided at Kranji MRT
5-day work week (Mon to Sun)
Rotating shifts: 6:30am to 3:45pm / 8:45am to 6:00pm

Responsibilities

• Handle booking of golf slots for members and corporate members.
• Answer phone enquiries.
• Tally all transactions made for the day and ensure errors are amended and accounted for by the end of the shift/day.
• Ensure that ISO Quality Procedures are complied with.
• Assist the Executives on proper regulation of golf operations including competitions and activities.
• Opening and closing of golf course during inclement weather.
• Perform registration and issuance of course tickets and keying in of golfer’s scorecards.
• Deliver right information to members/guests and ensure important notices are displayed on the notice board.

Requirements

• Minimum GCE ‘N’ level with 1 year experience i...