Customer Service Officer

Genting Plantations

Full-time Kuala Lumpur, Federal Territory of Kuala Lumpur Information and Record Clerks

Posted:

March 02, 2026

Location:

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

Responsibilities
Organize the Information Center and Genting Lounge effectively to ensure smooth operations daily
Ensure that the Information Center is clean and tidy
Ensure wheelchairs and strollers are maintained in a good condition
Attend to daily administrative and cashiering work e.g. opening and closing daily sales
Ensure that Savings Passport issued is updated
Ensure that all tour group arrivals are handled efficiently
Ensure that there is standby parking ticket for lost ticket usage
Storing customer’s luggage or belongings
Ensure customer grievance / disputes / complaints are handled tactfully and efficiently
RequirementsPossess at least SPM level or above
Minimum 1 year of relevant experience in customer service
Strong interpersonal and communication skills
Willing to be based at Johor Premium Outlets, Johor

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Job Overview

Job Type: Full-time

Location: Kuala Lumpur, Malaysia

Posted: March 02, 2026

Deadline: April 11, 2026