Home / Jobs / CUSTOMER SERVICE OFFICER

CUSTOMER SERVICE OFFICER

Mid Valley Megamall
Full-time Kuala Lumpur, Federal Territory of Kuala Lumpur Information and Record Clerks
Posted:
March 02, 2026
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

Responsibilities


  • Assist with the execution of mall-wide promotional campaigns, including managing gift and voucher redemptions and ensuring accurate record-keeping.


  • Act as a liaison between shoppers and tenants to resolve issues and facilitate communication. Distribute mall communications to tenants as required.


  • Conduct regular checks of mall common areas to ensure facilities and amenities meet our high standards. Report any maintenance or security issues promptly. Prepare daily reports on customer feedback and operational matters.


  • Perform administrative tasks, including data entry, filing, and managing correspondence related to customer service operations.

    • Requirements



  • Minimum SPM qualification or equivalent. A Diploma in Hospitality, Tourism, Mass Communications, or a related field is an advantage.


  • A minimum of 1-2 years of experience in a customer-facing ro...

    • Apply for this Job

    Submit your application for the CUSTOMER SERVICE OFFICER position at Mid Valley Megamall.

    Apply Now Save for Later

    Job Overview

    Job Type: Full-time
    Location: Kuala Lumpur, Malaysia
    Posted: March 02, 2026
    Deadline: April 11, 2026