Customer Service Officer

Introduction: 

We are seeking a Customer Service Officer with professional proficiency in English, based in Kuala Lumpur. Candidates with prior call centre experience will be given preference, while fresh graduates are also encouraged to apply.

Responsibilities: 

• Provide 24-hour one-stop customer service via phone.
  
• Deliver high-quality, professional, and personalized support to customers.
  
• Respond promptly with accurate information, solutions, or alternatives to meet customer needs.
  
• Handle and resolve customer complaints effectively and courteously.
  
• Follo...