Customer Service Officer - Leisure Centres

Are you passionate about helping others and creating positive experiences? Want to work in a vibrant, health-focused environment where your work makes a real impact in the local community? Sutherland Council are on the lookout for friendly, proactive Customer Service Officers to join our Leisure Centres!

Why Join Us?

At Sutherland Shire Leisure Centres, we’re more than just pools and gyms — we’re a vibrant community space focused on health, wellbeing, and connection. As a Customer Service Officer, you’ll be the friendly face welcoming visitors, addressing their needs, and ensuring our centres operate seamlessly.

What You'll Be Doing

• Be the first point of contact, delivering warm welcomes and lasting first impressions
• Handle customer enquiries, bookings, and payments using our digital systems
• Keep reception areas tidy, professional, and inviting
• Assist with customer feedback and help resolv...