Customer Service Officer

Careers driven by you.

Gemini Mackay, part of the AMA Group is the leading provider in the Australian and New Zealand collision repair industry, offering a full spectrum of services—from collision repairs and parts supply to consumables and end-of-life vehicle recycling.

With over 140 locations and a dedicated team of 3,200+ professionals, we specialise in repairing vehicles across all severity levels—from fast turnaround repairs on drivable vehicles to complex and prestige repairs. Our services support insured, private, and commercial customers alike.

The Opportunity

We're looking for a passionate and focused Customer Service Officer to join our team.

This is a permanent position, Monday to Friday-day shift. 8.00am - 4.30pm.

As the first point of contact for all customers, you will play a crucial role in shaping their experience. Your ability to provide first-class service in every interaction will be key to ensu...