Customer Service Officer

Job Title: Customer Service Officer (Philippines)

Work type: Full-time

Location: PH - Manila

Categories: Collections, Customer Service & Call Centre

Job no:

Overview

Start and grow your career within the financial services industry with one of Australia's leading debt purchase, collections, and lending providers. As a Customer Service Officer at Wallet Wizard, a Smart Loans financial service by Credit Corp Financial Services (CCFS), you’ll be part of a team that delivers responsible lending and cutting‑edge technology to customers across Australia.

What Your New Job Involves

• Handling a high volume of inbound customer call enquiries
• Conducting customer and third‑party outbound calls
• Managing documentation to ensure customer applications are complete and ready for assessment
• Supporting verification checks for the Loan Verification team
• Meeting and exceeding customer service expect...