Customer Service Officer-Medical Devices

BSI
Full-time Beijing, Beijing Information and Record Clerks
Posted:
February 21, 2026
Location:
Beijing, Beijing, China

Job Description

Great that you're thinking about a career with BSI!

Purpose of Position:
To supporting the delivery of ISO 13485 and other Medical Device certification services to BSI clients by collaborate with internal stakeholders and Global Technical Team. To support clients for their smooth certificate process.

Key Responsibilities & Accountabilities:

  • To Manage/Support medical device regulation’s audit planning and maintain its certificates:Processing of applications (in SAP)Drafting and issuing certificatesSuspending/cancelling certificatesInvoicingManaging and processing internal workflows
  • To support process improvement projects
  • To action reports issued by Delivery team, Commercial team and Finance team
  • Support other teams’ client service co-ordinators as required
  • Support local Medical Device scheme in Asia Pacific countries
  • To maintain local government requirement as required
  • To undertake activities accordi...
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    Job Overview

    Job Type: Full-time
    Location: Beijing, China
    Posted: February 21, 2026
    Deadline: April 02, 2026