Customer Service Officer Offshore (Remote)

PRISM+ is a fast-growing Singapore-based consumer electronics brand known for its TVs, gaming monitors, air conditioners, ceiling fans, and smart home products.

As part of the PRISM+ Customer Experience team, you will play a key role in delivering exceptional support and building meaningful relationships with our customers. We are looking for individuals who are passionate about helping others, thrive in a fast-paced environment, and are committed to creating positive customer experiences.

The Customer Service Officer serves as one of the key representatives of the brand, working closely with multiple internal teams to assist customers by addressing inquiries, resolving concerns, and providing timely support across various communication channels.

This role requires strong communication skills in both Mandarin and English, including written and spoken communication, as you will be supporting customers from different markets. You will be assisting customers through c...