Customer Service Officer

Salary

25,000 THB ~ 30,000 THB

Industry

Logistics

Job Description

- Handle key account customers.
- Coordinate with customers; receive booking forms and enter bookings into the internal system.
- Coordinate with concerned departments, including Transport, Packing, Sea, and Air Operations.
- Coordinate with overseas agents to check costs, send pre-advice for new shipments, monitor cargo status, follow up on customer clearance at destination ports, and request debit notes.
- Serve as the main PIC to handle and monitor Air, SEA, Import & Export, including domestic shipments.
- Maintain relationships with customers.
- Issue standard quotations and perform other assignments as directed by the superior.

Requirement

- Bachelor's degree in logistic or related fields.
- Expe...