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Customer Service Officer

Belgravia Leisure
Full-time Raymond Terrace, New South Wales Information and Record Clerks
Posted:
June 09, 2026
Location:
Raymond Terrace, New South Wales, Australia

Job Description

The Role

Our Customer Service Officers are the heart of our business providing front of house services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The role also involves supporting the Learn To Swim program and carnivals with some kiosk work as part of the role. The primary responsibility of our Customer Service Officers is to deliver first class services to our customers ensuring it’s in line with our Mission, Vision and Values.

Key areas of responsibility include:

  • Provide excellent customer service to all customers, both in person and over the telephone 
  • Apply sound cash handling principals and use of Point of Sale (POS) systems
  • Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
  • Promote the centres services and...

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    Job Overview

    Job Type: Full-time
    Location: Raymond Terrace, Australia
    Posted: June 09, 2026
    Deadline: July 19, 2026