Customer Service Officer

Daythree Business Services – Shah Alam, Selangor

Daythree is an award-winning business process management company specializing in delivering innovative and insight-driven customer experience solutions. Renowned for its expertise in Customer Experience Lifecycle Management, the company offers unique strategies to enhance customer satisfaction. At Daythree, innovation and insights are key differentiators that enable the organization to provide exceptional services. Join a dynamic team dedicated to optimizing customer experiences and driving operational excellence.

Role Description

As a Customer Service Agent , you will be responsible for providing excellent service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience through various communication channels.

Key Responsibilities

• Handle inbound and/or outbound customer inquiries via phone, email, or chat
• Provide accurate inf...