Customer Service Officer

Q.B. Food Trading Pte. Ltd. is a wholly owned subsidiary of Johnsonville, LLC—an organization committed to becoming the best company in the world by offering high-quality products through multiple business channels. International growth is a key objective, and this is an excellent opportunity for someone eager to learn and grow with the business.

Position Overview

Responsibilities

• Attend to customer requests via phone, email, and other channels.
• Provide information on product availability and pricing.
• Coordinate with the sales team and production for build-to-order items.
• Manage export orders, including coordination with the warehouse and ensuring last-mile delivery to customers.
• Support office administrative tasks such as filing of invoices and updating pricing in system.
• Enter orders and update records using SAP and other relevant information systems.
• Monitor product avail...