Customer Service Officer

RichLand Logistics

Full-time singapore, singapore, singapore, singapore Information and Record Clerks

Posted:

March 01, 2026

Location:

singapore, singapore, singapore, singapore, Singapore

Job Description

Scope
To execute daily operations in accordance to the processes and procedures established

To report any service related issues, escalations or failures to the supervisor

To liaise and follow up with customers on the delivery status

To perform proper follow up procedures on all expedited shipments

To perform all reporting in a timely and appropriate manner

To work collaboratively with the warehouse and transport team to ensure seamless information flow and accuracy in the shipments

To update shipment status into the system
RequirementsMinimum GCE ‘O’/ ‘N’ Level, with at least 1 year of relevant experience in Customer Service/ Admin in the Logistics industry or a related industry

Good working knowledge in Microsoft Office

Good interpersonal, co-ordination and organisational skills

Possess a positive work attitude and problem solving skills

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Job Overview

Job Type: Full-time

Location: singapore, singapore, Singapore

Posted: March 01, 2026

Deadline: April 10, 2026