CUSTOMER SERVICE OFFICER

Job Description Process customer orders/returns, handle customer web portal / e-portal. Liaise & co-ordinate with customers / sales & marketing / warehouse on order fulfilment and issues relating to orders / returns. Attend to customers' enquiries on telephone and emails. Liaise & co-ordinate with suppliers / freight forwarders, product managers and warehouse to track shipments and on issues relating to incoming shipments. Provide reports and administrative support as necessary or upon request. Pre-requisite Preference with minimum 4 years of working experience . Experience in customer support capacity will be an added advantage. Patient, responsible, meticulous with positive attitude. Team player with good interpersonal communication and problem-solving skills. Ability to multi-task and deliver within required deadlines. Proficient in computer skills including Microsoft office