Customer Service Officer - SOS Recruitment

Job Description

Position Title: APS4 Senior Service Support Officer
Employment Type: Approx. 12-month labour hire contract with potential to extend
Location: Brisbane, QLD
Hourly Pay Rate: $54.88 – $58.53 per hour + 12% superannuation
Security Clearance/Requirements: Baseline security clearance (or ability to obtain); Working with Vulnerable People registration or Working with Children Check
Working Arrangements: Rostered shifts within a 24/7 contact centre environment

ABOUT THE ROLE

This opportunity sits within a national contact centre supporting veterans and their families. The team provides critical frontline support and information services and acts as the initial point of contact for clients and stakeholders.

The APS4 Senior Service Support Officer supports daily a...