Customer Service OMNI Operations Lead

Oversee customer service initiatives in the OMNI operations while ensuring tasks are completed proficiently. Collaborate with the team to enhance the shopping experience for customers.

As the OMNI Operations Lead, you'll work closely with the management team to improve service delivery and manage daily operations. Your key responsibilities include greeting customers, coordinating task priorities, and ensuring the area is well-presented. You'll also be involved in training associates, following safety protocols, and fostering a clean workspace.

Key Responsibilities:
• Provide excellent customer service and product support
• Assist in task coordination and priority management
• Review and enhance OMNI area aesthetics
• Delegate daily responsibilities and ensure completion
• Engage in associate training and development

Requirements:
• Minimum age requirement of 16 years
• Strong problem-solving and communicat...