Customer Service Operations Lead — On-Site Coaching & Growth

A logistics firm based in Veracruz is looking for a Customer Service Operations Lead.
The successful candidate will supervise daily back-office operations, ensuring prompt and professional responses to customer inquiries.
Key responsibilities include coaching customer service representatives and preparing performance reports.
Candidates must hold a Bachelor's degree, have at least 1-2 years of back-office experience, and be willing to work on site.
This position offers a competitive salary and benefits.
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