Customer Service Operations Officer

Job Title: Operations Officer Department: Operations Location: Lebanon Company: NN Rent a Car Reports To: Branch Manager / Operations Manager Employment Type: Full-Time Job Summary NN Rent a Car is seeking a detail-oriented and proactive Operations Officer to oversee and support the daily operational activities of our car rental branches. The successful candidate will ensure seamless coordination between bookings, fleet management, dispatch, and returns, all while upholding our service excellence standards. The ideal candidate is a problem-solver with a hands-on attitude, a strong sense of responsibility, and experience in the car rental or transportation sector. Key Responsibilities Coordinate vehicle dispatch, return, and availability based on bookings and reservations. Ensure all vehicles meet cleanliness and quality standards before delivery. Monitor and manage the fleets maintenance schedules, repairs, and insurance documentation. Supervise vehicle check-in/check-out processes...