Customer Service / Other Business Support / Retail & Fashion / Wholesale & Sales Sales Operations and Customer Service Executive – DACH

Sales Operations & Customer Service Executive – DACH

London | Up to £35,000 | German fluency essential | Start ASAP

German-speaking. Detail-obsessed. Commercially sharp. Calm under pressure.

We’re hiring a Sales Operations and Customer Service Executive to own the customer journey across the DACH region for a group company behind reputable global brands. This is not a “sit in the corner and process orders” role. You’ll be right in the engine room: keeping customers moving, orders flowing, warehouses aligned, and sales teams honest.

The role

Manage customer accounts across Germany, Austria and Switzerland, making sure orders are accurate, customer data is clean, shipping windows are protected, and internal teams are connected.

Work closely with Sales, Logistics, Operations and Warehouse teams to keep the process tight from order entry through to shipment.

You’ll produce and analyse or...