Customer Service Planner

Customer Service Planner

Functional area: Customer Service

Location: Philippines

City: Binan, Laguna

Company name: Atlas Copco (Philippines) Inc.

Date of posting: Jan 12, 2026

Your role

Mission:

To provide efficient and accurate support to CTS customers. Provide accurate and efficient scheduling and forward planning. Ensure that all gathered information are accurate and synced with other divisions. Close collaboration with service operations team, sales team, logistics and admin team to provide a smooth end to end process to customers and attain department goals and KPIs.

Job Description:

• Ensure accurate and efficient scheduling job deployments including but not limited to service order number, parts availability, customer requirements, FSE availability, permits, and others needed to execute the job
• Ensure that FSEs are fully utilized with a forward planning of at least 2 weeks
• E...