Customer Service Professional - Bilingual II

Pay Rate: $24

Job Type: Contract

Location: Halifax NS

Our client, a top banking institution in Canada, is seeking to hire a Customer Service Professional - Bilingual II for a 6-month contract with potential extension or permanent placement. This role is hybrid, with in-office days on Tuesday, Wednesday, and Thursday at the primary location in Halifax, Nova Scotia, and secondary location in Montreal, Quebec.

Candidate Value Proposition

The successful candidate will have the opportunity to make a meaningful difference by supporting members during critical moments in their lives.

Typical Day in Role

As a Customer Service Specialist, you will handle all aspects of customer service, including answering calls and following up on group insurance files. You will serve internal and external clients with varying levels of complexity, requiring excellent interpersonal, customer service, and c...