Customer Service Professional - Bilingual II

Our client, a top banking client in Canada is looking to hire a Customer Service Professional - Bilingual II for their team with a contract for 6 Months with potential extension or conversion to Permanent. This role is Hybrid. Tuesday/Wednesday/Thursday in the office for their Primary Location: Halifax Nova Scotia and Secondary Location: Montreal, Quebec,


Candidate Value Proposition

o The successful candidate will have the opportunity to make a difference by being there for our members at a moment in their lives where it matters most.



Typical Day in Role

As a Customer Service Specialist, you will be responsible for managing all aspects of customer service and meeting clients' needs, including answering calls and, at times, following up on group insurance plan files. Requests, which vary in complexity, come from internal or external clients. Candidates must have excellent interpersonal, customer service, and communicatio...