Customer Service Recep...

John Clements Consultants, Inc

Full-time Makati City, Metro Manila Information and Record Clerks

Posted:

March 03, 2026

Location:

Makati City, Metro Manila, Philippines

Job Description

  RESPONSIBILITIES: 
 Welcoming customers to the Service Reception 
 Check-in and Check-out of Customer watches 
 Presentation of Service Estimation 
 Sharing of Product Knowledge to reach trust and understanding with customer 
 Sharing of Product & Customer Experiences with Superiors for ongoing improvement 
 Following up with customer’s request, within given company guidelines, to guarantee the service to be done accurately 
 Maintaining and updating service system and customer data 
 Monitoring the service process through DP (Day Promised) and contact information 
 Handling of customer enquiries through the phone 
 Communicate with the customer to guarantee the correct information to be delivered/updated accurately and punctually 
 Update system and transfer information to relevant department to guarantee any service updates to be followed up in time 
  ...
                

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Job Overview

Job Type: Full-time

Location: Makati City, Philippines

Posted: March 03, 2026

Deadline: April 12, 2026