Customer Service Recep...

John Clements Consultants, Inc
Full-time Makati City, Metro Manila Information and Record Clerks
Posted:
March 03, 2026
Location:
Makati City, Metro Manila, Philippines

Job Description

RESPONSIBILITIES:

  • Welcoming customers to the Service Reception
  • Check-in and Check-out of Customer watches
  • Presentation of Service Estimation
  • Sharing of Product Knowledge to reach trust and understanding with customer
  • Sharing of Product & Customer Experiences with Superiors for ongoing improvement
  • Following up with customer’s request, within given company guidelines, to guarantee the service to be done accurately
  • Maintaining and updating service system and customer data
  • Monitoring the service process through DP (Day Promised) and contact information
  • Handling of customer enquiries through the phone
  • Communicate with the customer to guarantee the correct information to be delivered/updated accurately and punctually
  • Update system and transfer information to relevant department to guarantee any service updates to be followed up in time
  • ...

    Apply for this Job

    Submit your application for the Customer Service Recep... position at John Clements Consultants, Inc.

    Apply Now Save for Later

    Job Overview

    Job Type: Full-time
    Location: Makati City, Philippines
    Posted: March 03, 2026
    Deadline: April 12, 2026