Customer Service Rep III - Bilingual

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

MAIN PURPOSE OF JOB
• The Customer Service Rep III/Technical Support Agent has a key role in supporting Medtronic’s service and repair strategy across all of our business sectors. The incumbent is responsible for providing the highest level of service to external and internal customers, while operating within company guidelines and ensuring that the needs of all customers are met in a timely, comprehensive manner.
• This position also plays an important role in supporting market share gain initiatives by ensuring our ability to supply to customers timely evaluation assets. The incumbent oversees the full eco-system of Asset Pool Operations across all MedSurg businesses at Medtronic Canada ...