Customer Service Repre...

John Clements Consultants, Inc

Full-time Quezon City, Metro Manila Information and Record Clerks

Posted:

June 17, 2026

Location:

Quezon City, Metro Manila, Philippines

Job Description

 The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
  Responsibilities 
 Answer inbound calls from customers
 Facilitate outbound phone calls for follow up and updating customers
 Document all calls handled accurately
 Guarantee departmental metrics are met by adhering to key standards in contact rates and handling procedures
 Produce positive customer experience by effectively answering inquiries and handling problem solving scenarios
 Redirect/Transfer calls to the correct department for better transition and service • Adhere to prescribed shift and schedule
 Adhere to set service level targets or key performance indicators
  Qualifications 
 Excellent English skills must at least be intermediate level
 Strong customer service skills (ability to build rapport, demonstrate em...
                

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Job Overview

Job Type: Full-time

Location: Quezon City, Philippines

Posted: June 17, 2026

Deadline: July 27, 2026