Customer Service Representative

About the role

Agvill Resources Inc. is seeking an enthusiastic and customer-focused Customer Service Representative to join our team in our Angeles City, Pampanga office. This full-time position is responsible for providing exceptional customer service and support to our clients. No Versant test is required for this role.

What you'll be doing

1. Responding to customer inquiries and concerns via phone, email, and chat in a timely and professional manner
2. Resolving customer issues and complaints efficiently and effectively
3. Providing product information and recommendations to customers
4. Maintaining accurate records of customer interactions
5. Identifying opportunities to improve customer service processes and procedures
6. Collaborating with other team members to ensure seamless customer experiences

What we're looking for

1. Strong communication and interpersonal skills
2. Excellent problem-solv...