Customer Service Representative

Description We are looking for a customer-focused individual to support daily operations at a busy testing center in Michigan. This Long-term Contract position is ideal for someone who enjoys working with the public, stays organized in a structured office environment, and can handle administrative tasks with accuracy and care. The role involves assisting test takers throughout the check-in and exam process while helping maintain a secure, orderly setting. Candidates should be comfortable with onsite work, flexible scheduling, and regular Saturday availability.

Responsibilities:
• Welcome visitors in a courteous manner, confirm their identification, and guide them through the check-in process.
• Complete candidate registration activities and prepare required testing documentation with a high level of accuracy.
• Capture and document fingerprint information when required by testing procedures.
• Observe examinees during testing sessions to help ensure compliance with...