Customer Service Representative

About the role

As a Customer Service Representative you will play a crucial role in providing exceptional customer service to our clients in the healthcare industry. This is a full-time role based in Bohol, Central Visayas. You will be responsible for handling incoming customer inquiries, resolving issues, and ensuring a positive customer experience.

What you'll be doing

• Provide high-quality customer service through phone
• Respond to customer inquiries and concerns in a timely and professional manner
• Troubleshoot and resolve customer issues, escalating complex cases as needed
• Maintain accurate and detailed records of customer interactions
• Contribute to the continuous improvement of customer service processes and procedures
• Uphold the company's values and deliver a consistently positive brand experience

What we're looking for

• College Graduate or Associate Graduate (any course)
• P...