Customer Service Representative

Summary:
We are hiring Customer Service Representatives. This role is well-suited for professionals with experience in financial accounts who can deliver accurate, compliant, and high-quality customer interactions. The Inbound Customer Service Representative is responsible for delivering high-quality inbound customer support for credit card and banking-related services. This role requires a strong understanding of financial service processes, a commitment to compliance, and the ability to provide accurate and professional customer assistance.
Based onsite at our Rizal office, you will serve as a trusted point of contact for customers while upholding service standards and financial regulations.
Responsibilities:
Handle inbound customer calls related to credit card and banking products and services.
Provide accurate, timely, and compliant responses to customer inquiries.
Resolve customer concerns in accordance with established financial policies and procedures.
Mai...