Customer Service Representative

Description
We are looking for a Customer Service Representative to support a non-profit organization in Beloit, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high-volume communication, and ensuring accurate order processing. The person in this role will serve as a dependable point of contact for incoming inquiries while delivering attentive service across phone-based interactions.


**ON SITE ONLY**


Responsibilities:

• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance.

• Handle a high volume of call center interactions while maintaining a strong focus on accuracy and attention to detail.

• Enter customer orders accurately into internal systems and verify information for completeness.

• Assist callers with questions, requests, and service-related concerns to ensure a positive experience.

• Place outbound c...