Customer Service Representative

Description
Robert Half is seeking a friendly, professional, and solutions-oriented Customer Service Representative to join a local and growing team. In this role, you will serve as the first point of contact for customers, providing support, resolving issues, and ensuring a positive experience across every interaction. The ideal candidate has strong communication skills, attention to detail, and the ability to manage multiple requests in a fast-paced environment.


Key Responsibilities:

+ Respond to customer inquiries via phone, email, chat, or in person

+ Resolve customer concerns efficiently and professionally

+ Maintain accurate records of customer interactions in CRM or other systems

+ Process orders, returns, account updates, and service requests

+ Escalate complex issues to the appropriate department when needed

+ Provide product, service, and policy information to customers

+ Follow up on open cases...