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Customer Service Representative - Bilingual

iQor
Full time Mexico City, Federal District Information and Record Clerks
Posted:
February 26, 2026
Location:
Mexico City, Federal District, Mexico

Job Description

Job Summary:

We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.

Note: If you applied to iQor in the last 90 days, please check your inbox and spam/junk folders for updates.

Responsibilities:

  • Answer inbound calls and greet customers with energy and enthusiasm.
  • Place outbound calls and communicate with energy and enthusiasm to customers.
  • Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.
  • Understand an...

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    Job Overview

    Job Type: Full time
    Location: Mexico City, Mexico
    Posted: February 26, 2026
    Deadline: April 07, 2026