Customer Service Representative Bilingual

Explore a rewarding Customer Service Representative role at Sun Life, where your bilingual skills enhance client support. Work in a hybrid environment with flexible scheduling!
In this position, you will be speaking with clients in both English and French, addressing their questions and guiding them through our services. Your role involves proactive problem-solving to ensure clients receive accurate and timely information about their needs. Enjoy a weekday schedule and a starting salary of $26 per hour, alongside excellent benefits.
Key Responsibilities:
• Assist clients through inbound calls and queries
• Proactively analyze and resolve client issues
• Communicate effectively about Sun Life's offerings
• Document interactions and ensure follow-ups
• Maintain exceptional customer service standards
Requirements:
• Bilingual in French and English, both spoken and written
• Experience in customer-facing roles or call center
• Reliable, tech-savvy, and deta...