Customer Service Representative (Bilingual)

Description

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.

Must be bilingual in French and English

Qualifications

• Basic computer skills
• Microsoft Office/Excel proficient
• Time management skills
• Ability to work independently
• Clear communication skills
• Professional and clean appearance
• Able to communicate effectively with customers
• Ability to function well as part of a team

Preferred Requirements

• High School Diploma or GED (Associate or Bachelor degrees preferred) or equivalent of 3-5 years’ work experience
• Previous customer service or call center experience

Responsibilities

• Professionally and promptly handles outbound and inbound calls.
• Responsible for all files assigned with timely and accurate processing of...