Customer Service Representative

InterSources

Full-time Brooklyn, New York Information and Record Clerks

Posted:

June 07, 2026

Location:

Brooklyn, New York, United States

Job Description

Title: Customer Service Representative
Location: 415 89th Street, Brooklyn, NY

Duration: 6/30



Responsibilities: Responds to calls and inquiries from families reaching out to FWCs for support by setting up appointments and/or completing requests for assistance, including follow up and documenting in FWC systems
Under the direction of FWC Supervisors, assists with placing students on register at schools
Assists with targeted robocalls to help increase enrollment and provide resources to families about public schools
Assists with collecting family contact information and determine best ways to reach them, home languages, etc.
Supports events/admissions teams at virtual and in-person admissions events aimed at increasing enrollment
Serves as a resource to families and students regarding admissions, providing high-quality information and timely responses to inquiries
Prov...
                

Apply for this Job

Submit your application for the Customer Service Representative position at InterSources.

Apply Now Save for Later

Job Overview

Job Type: Full-time

Location: Brooklyn, United States

Posted: June 07, 2026

Deadline: July 17, 2026