Customer Service Representative

InterSources
Full-time Brooklyn, New York Information and Record Clerks
Posted:
June 07, 2026
Location:
Brooklyn, New York, United States

Job Description


Title: Customer Service Representative
Location: 415 89th Street, Brooklyn, NY

Duration: 6/30



Responsibilities:
  • Responds to calls and inquiries from families reaching out to FWCs for support by setting up appointments and/or completing requests for assistance, including follow up and documenting in FWC systems
  • Under the direction of FWC Supervisors, assists with placing students on register at schools
  • Assists with targeted robocalls to help increase enrollment and provide resources to families about public schools
  • Assists with collecting family contact information and determine best ways to reach them, home languages, etc.
  • Supports events/admissions teams at virtual and in-person admissions events aimed at increasing enrollment
  • Serves as a resource to families and students regarding admissions, providing high-quality information and timely responses to inquiries
  • Prov...
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    Job Overview

    Job Type: Full-time
    Location: Brooklyn, United States
    Posted: June 07, 2026
    Deadline: July 17, 2026