Customer Service Representative

Career with a heart! If you like helping people, and you want to feel supported in your work –– this is the opportunity for you. Every day, concerned people call the AlgaeCal helpline. They’ve just had bad news about their bones – and they’re scared they might break at any moment. But after talking with YOU, their fear will melt away.

We call our Customer Care Representatives – Bone Health Consultants – and a typical day might include:

• Acting as a knowledge base for customers inquiries with respect to our products and their bone health
• Actively listening to customers and providing them with everything they need to make an informed decision about AlgaeCal.
• Supporting our customers through a variety of mediums (email, phone).
• Processing orders and returns for customers.
• Helping customers understand the results of their DEXA bone scans.
• Updating the records of customer interactions, processing ...