Customer Service Representative - Cantonese Speaker (hybrid)

Requirements

• Minimum SPM with 1 year of relevant working experience.
• Excellent command of spoken and written English and Cantonese.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical thinker with attention to detail.
• Data entry, spelling, grammar and proofreading skills required.
• Ability to work in both a team environment and autonomously.
• Minimum typing speed of 25 words per minute.
• Strong PC skills in a MS Windows based environment (including MS Office—Excel, Word).
• Demonstrate high degree of integrity and confidentiality.

Responsibilities

• To assist the candidate with all aspects of the testing process from registration to test delivery.
• To interface between candidates, clients, and test sites in a professional and efficient manner.
• Follow company guidelines in issuing Promo Codes/Emergency V...