Customer Service Representative

Join our team of customer service associates within an award-winning employment experience & company culture, as we strive to create customer experience bliss!

What You’ll be Doing

Do you have a passion for helping others & ensuring peace of mind? In this role, you’ll work to resolve the customer’s issues swiftly & handling customer enquiries over email, social media platforms & making outbound client follow ups.

During a Typical Day, You’ll

• Answer incoming communications from customers over email or social media platforms


• Phoning customers back with relevant feedback


• Conduct research to provide answers for customers to resolve their issues

Requirements

• Matric


• Fluent English (Higher Grade English pass in Matric)


• 2-3 years or more of customer service experience in a Contact Centre