Customer Service Representative - Cebu

Minimum Requirements

• Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate) on any course.
• Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.

Responsibilities

• Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s);
• Resolve credit inquiries on new accounts;
• Make use of problem solving/decision making skills to achieve the highest level of customer satisfaction;
• Utilize professional techniques to generate additional revenue via retail, credit, and/or product marketing;
• Comply with over-all call quality standards;
• Adhere to Schedule and Time on System, follow Company Rules and Policies, especially on Time and Attendance.

Qualifications

• Completed at least 2nd year in College or 2-year Associate course;
• Excellent English Verbal and written Communication Skil...