Customer Service Representative

Hiring Now: Customer Service Representatives (Voice) – Cebu
Looking to build your career with a leading global consulting firm? We're hiring Customer Service Representatives (Voice Process) for multiple openings in Cebu City for one of our top clients in Philippines.
If you have voice experience in any BPO or customer-facing industry, strong communication skills, and are comfortable working onsite in night shifts, this opportunity is for you.
Role Details
Location: Cebu City, Philippines
Work Mode: Onsite
Shift: Night Shift
Experience: 6 months – 2 years (Voice / Call Center)
Job Overview
As a Customer Service Representative, you'll handle voice interactions with customers, resolve concerns efficiently, and deliver a consistently high-quality customer experience in a fast-paced environment.
Key Responsibilities
Handle inbound and/or outbound customer calls professionally
Resolve customer issues, complaints, and service requests within SLAs
Provid...